Glenn Bilby Counselling
Private Counselling Practice
Hi, I’m Glenn, a registered counsellor based in Auckland, supporting people to heal, grow, rediscover hope and find clarity through life’s challenges and transitions.
Maybe you are feeling overwhelmed, disconnected or stuck? It could be time for a real conversation, in real time, with a real person.
If you are struggling with issues such as anxiety, anger, depression, low mood, grief and loss, confidence and self-esteem, trauma, relationship conflict, workplace conflict, loneliness, or stress management, I may be of assistance. I enjoy working with adolescents, adults and couples, and my clients come from a diverse range of backgrounds and ethnicities.
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If you need a safe and supportive space to talk and process, be listened to without judgment, and have someone walk alongside you to help you find your way forward, feel free to reach out.
My Approach
My approach to therapy is based on practical, real-life experience. I have both seen and experienced many of the ups and downs of life that we can find ourselves in, and have come to believe that there is always hope.
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​I bring a holistic approach to my work with clients, which includes working with the mind, body, emotions, spirituality, family, and relationships. I am a Registered Counsellor with a Bachelor of Counselling from Bethlehem Tertiary Institute. I engage in continual Professional Development and Supervision, and am a provisional Member of the NZCCA (New Zealand Christian Counselling Association).
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As a Christian, faith informs my practice and provides a strong foundation for the hope that I carry for my clients. However, if faith or spirituality is not your thing, I totally get that, and I am competent and confident in working with clients, whatever your beliefs may be.
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Previously, I was a pastor for over 30 years, providing marriage and pre-marriage counselling, leading teams, and providing pastoral care.
In addition to my private practice, I am currently employed at One Tree Hill College as a counsellor, plus Hopefull Counselling Agency.
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I am married to Priscilla, with three children, who are all at the end of their teenage years and entering into adulthood. Based in Auckland but still supporting the Crusaders due to my South Island roots :-).
Services
Counselling
​Do you need someone to chat with, talk things through, or process a situation or relationship? Maybe there is some trauma or a pattern of behaviour you would like to resolve?​
We can take a variety of approaches, as I am trained in Person-Centred Therapy (that just means we place the client's needs first), Cognitive Behavioural Therapy (CBT), exploring how our thoughts affect our behaviour, and Narrative Therapy, understanding how the stories we tell ourselves shape our lives.
No judgment and confidentiality are assured.
Pastoral Supervision
A Pastor's role is a complex one. Would it help you to have someone walk alongside you who gets it? Providing external supervision that is confidential and professional? Whether you are a Senior Pastor, Associate or Youth Pastor, small or large church, planting, transitioning, or looking for support, I have been there, done it, with over thirty years of pastoring experience in New Zealand and the UK.
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​I have seen the good, the bad and the ugly, but maintain a belief and hope for emotionally healthy leaders who build healthy churches.
Spiritual Direction
For some, church is a place of genuine growth, connection, and community. For others, it is a place of deep hurt, shame and isolation. It can be difficult, at times, to navigate our experience of faith with our experience of the church and people.
If you are stuck in a difficult place with your faith or your church, deconstructing or reconstructing, here is your invitation to embark on a deeper journey toward healing and transformation.
Get in Touch
If you would like to learn more or schedule an appointment, please feel free to reach out. I am here to support you on your journey towards healing and growth.
Pricing:
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$100 per one-hour session
Subsidies may be available for eligible clients through WINZ, Hopefull and other providers.
Get in Touch
Counselling Room
St Heliers
Auckland 1072
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I am available for some online sessions,
but in-person is my preference.
021 657 301
Testimonials
“I really loved the sessions I had.
Glenn listened and made me feel heard.
He helped me walk through my emotions in a much clearer way.
Really helpful. Highly recommend!”
Brent, Male, 27 years
“I am so grateful to have been given counselling, thank you!
Couldn’t be happier with my experience. Glenn is an amazing counsellor :-) ”
Manaia, Female, 19 years
“I have much appreciation for Glenn, he was just the right counsellor at a very vulnerable time. He gave me perspective and also helped me to accept myself and my situation.”
Andrea, Female, 63 yrs
“I found Glenn very helpful. He never judged me. He was compassionate and understanding. Guided me through the process without making decisions for me.”
Tamati, Male, 45 years
“Glenn has been an incredible support during a very difficult season of my life. He has helped me understand what I am going through and has provided guidance and reassurance while encouraging me to be kinder to myself. Glenn has made a significant difference in how I view my situation and my future. I’m truly grateful for his time, care and commitment.”
Lizette, Female, 32 years
FREQUENTLY ASKED QUESTIONS
How do I know if counselling is for me?
There’s no "must-have" list of reasons to start. Often, it’s just a quiet gut feeling that something needs attention. Maybe you’re navigating a big life change, dealing with a loss, or just want your relationships to feel a bit easier. You don’t need to have a polished explanation or a specific goal—even just feeling like "something isn’t quite right" is a great place to start. It’s simply a space for you to think and feel without any pressure.
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Do I need to be in a "crisis" to come?
Not at all. In fact, many people come in when things are still manageable, specifically to keep them from reaching a breaking point. Think of it as a bit of preventative maintenance for your mind. Reaching out early gives us a chance to build up your toolkit and gain some clarity before things feel too heavy or complicated.
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What if I’ve tried counselling before and it just didn't work?
I’m really sorry that happened. The truth is, counselling is a lot like any other relationship—sometimes it’s a great fit, and sometimes you just don’t "click." That’s okay! When we first meet, I’ll ask what you liked (and hated) about your previous experiences so we can do things differently. If we find that I’m not the right person for you, I won’t take it personally; I’d much rather help you find someone who is.
How do we get the ball rolling?
It’s pretty simple: just fill out the contact form. I’ll get back to you with a link to my booking page so you can pick a time that works for you. If you’re feeling a bit unsure, we can start with a free 10-minute phone chat to see if we’re a good match. No pressure, no cost, and no obligation to book anything else.
What actually happens in that first session?
We’ll spend some time talking about your life, your family, and what matters to you. I like to get to know you as a person before we dive into the "problems." I use a style called Narrative Therapy, which basically means we look at the issue as something separate from you—the problem is the problem; you are not the problem. We’ll figure out how it’s affecting your life and what you’re hoping to get out of our time together.
What if I get emotional or just don’t know what to say?
That is completely okay. Sometimes the tears or the "blank" feeling show up before the words do. We can sit in silence, I can ask some simple questions to help you along, or we can just take it slow. You don’t need to perform or make perfect sense here. Just come as you are—stuck, overwhelmed, or anything in between.
Is our talk private?
Absolutely. What you say here stays here. This is your safe space to speak your mind. The only exception is if I’m worried that you or someone else is in serious danger—in that case, I have a duty to keep everyone safe. If that ever came up, I’d talk to you about it first so we could decide the best way forward together.
Note: Like all registered counsellors, I meet with a supervisor to make sure I’m doing my best work, but I never use names or details that could identify you.
How many sessions will I need?
That’s entirely up to you. Some people just want a session or two to vent or solve a specific issue, while others stay longer to dig into deeper stuff. Most people find that 4 to 6 sessions is a good "average," but we can meet weekly, fortnightly, or just whenever you feel you need it.
Will I end up relying on counselling forever?
The goal is actually the opposite! While it’s a relief to have someone hold the heavy stuff with you at first, the aim is to help you trust yourself more. As you build up your own resources and feel steadier, you’ll find you need the sessions less and less. We’ll keep an open conversation about this so you always feel like you’re moving toward independence, not away from it.
How do I pay?
After our session, I’ll shoot you an email with an invoice. You can pay that same day via bank transfer. If you need a different arrangement, just let me know!
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Urgent Care
Counselling is only available with scheduled sessions and is not an immediate response or urgent crisis service. If you need emergency support, please contact your local GP or one of the organisations listed below.
​1737 (text)
​In case of an emergency, dial 111 or visit your nearest hospital or emergency department.
